• Orders ship Monday-Friday.
  • We ship to Asia, Africa, N. America, S. America, Europe, and Oceania.
  • Some items may ship separately.
  • All packages are shipped with insurance and tracking number to track the package at any time and any place.


  • All orders are subject to a 1-5 business days processing time
  • To N. America & Oceania, estimated delivery time (EDT) is 5-10 business days
  • To Europe, estimated delivery time (EDT)  is 7 to 14 Business days after processing time.
  • To S. America, estimated delivery time (EDT) is 10 to 15 days after processing time.
  • To Africa & Asia, estimated delivery time (EDT) is 14 to 21 days after processing time. usually ships within 1-5 business days after verified payment. To increase your chances of faster shipping, we ask that you place your orders before our shipping cut-off time of 12:00 noon EST

Please Note: All orders shipped Domestically and Internationally are Covered & Insured for Loss and Damage.


During high volume times (big sales, holidays), inventory fluctuates more than normal causing some items to sell out.  If you order an item that is out of stock, you will be contacted directly by our Customer Service team asking if you would consider a replacement or if you wish to cancel your order.  You can replace the item with an item of equivalent cost or pay the difference if a new products has a higher price.


An email with tracking information will be sent once an order has been shipped (with most carriers). You can also track your package from your Account page.


Multiple orders placed on the same day cannot be combined.

Unfortunately, we cannot split up an order and ship to multiple locations.  If you wish to send items to different locations, you will need to place a separate order for each shipping address.
Most orders ship from our distribution center in Atlanta GA, Dallas TX, San Diego CA, and Chicago IL in the United States. When stock is available outside the United State, orders for Africa ship from Nigeria, orders for S. America ship from Brazil.  we ship directly to Asia, Europe and N. America.
DHL, UP, and FedEx Express offer door to door tracking and packages normally arrive within aforementioned times after shipment. Keep in mind that your customs folks might want to inspect the package first, which may delay it getting to your door.

Purchases sent to addresses outside the United States may be assessed local taxes, duties, etc. upon arrival. The shipping firm that delivered the package may charge brokerage fees or other surcharges as part of the customs and tax process. If a shipment is abandoned or you refuse a shipment due to these extra charges, will not issue you a refund for your order. Orders can be delayed due to verification or time of order being placed. Orders may be delivered in separate shipments.

RATES is happy to offer low, flat-rate shipping costs for shipments to anywhere in the world. We accept credit card payments  & PayPal online for orders shipping from our distribution centers in the USA, Brazil and Nigeria to the following countries:

  • United States
  • Canada
  • Ireland
  • United Kingdom
  • American Samoa
  • Australia
  • Austria
  • Bahamas
  • Belgium
  • Bermuda
  • Bolivia
  • Bosnia and Herzegovina
  • Brazil
  • Burkina Faso
  • Cambodia
  • Canary Islands
  • Chile
  • China
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Ecuador
  • Egypt
  • El Salvador
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Guam
  • Guatemala
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Kenya
  • Kuwait
  • Laos
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mongolia
  • Morocco
  • Mozambique
  • Namibia
  • Nepal
  • Netherlands
  • Netherlands Antilles
  • New Zealand
  • Nigeria
  • Norway
  • Paraguay
  • Peru
  • Poland
  • Portugal
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sri Lanka
  • Swaziland
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • Uganda
  • Ukraine
  • United Arab Emirates
  • Venezuela
  • Virgin Islands (British)
  • Virgin Islands (U.S.)
  • Yemen
  • Zambia
  • Zimbabwe

If your country is not present in the list above, you will have to prepay your order via T/T Bank Wire Transfer – Please contact our sales team, who will verify the authenticity of your order and email you our banking instructions within 24 hrs of order placement.  

If we are shipping your purchase outside of the USA, Brazil or Nigeria, please be reminded that we cannot be held responsible for delays in delivery as a result of inspection delays in your country’s customs agency.
You will be provided a ‘tracking number’ once your item has left our warehouse.

International shipping rates

Your package must be signed for by someone at the recipient’s address.  If you’re not physically present at the shipping address, a re-attempt delivery will be made or your package will be stored at a collection depot near you.

Note: Final Shipping cost includes handling and package insurance charges.

You asked, we delivered!
FREE SHIPPING with 5 items or More Purchases
+ NEW! 14-Day Money Back Guarantee

Now, you can return items for your refund!
Whatever the reason, if you are not satisfied,
Just return it and get you money back.

Start Shopping

Flat-Fee Shipping
with any purchase. no code, no end date

Iphone 6, Microsoft Surface, Nexus 6, Amazon Kindle, Apple Watch,  LG G3, Playbook, HTC one M8, Samsung Gear S, Nokia Aisha, Sony Xperia Z3

Shipping offer exclusions:
Exclusions apply to all special Shipping Offers, including Free Shipping and Flat-Fee Shipping. The minimum purchase amount for each Shipping Offer does not include gift wrap charges, purchases of gift cards or tax. Offer applies to Standard Shipping to one location and may be applied to Premium or Overnight Shipping or an upgrade fee. When shipping to multiple addresses, only shipping to the first address will qualify for Shipping Offer; Standard Shipping will apply to all other addresses. Shipping Offers cannot be applied to purchases being shipped to APO/FPO addresses.

Money Back exclusions:
Money Back exclude gift cards and items on sale. Money Back applies only to orders returned within the allowed  time frame.  You can return merchandise for a full refund, which will be credited on your original tender. Gift returns or orders with different shipping & billing information—or if you paid with a Gift Card—are refunded on an Easy Exchange Card, which you can use for future online or in-store purchases.

Shipping Internationally?
We now ship to over 200 countries worldwide! *Select items are excluded from international shipping. International order totals cannot exceed $50,000 USD. 

Applying promo codes:
If you have a promo code, enter it in the box labeled "HAVE A PROMO CODE?" and click "APPLY." You may enter the promo code in your shopping bag any time before or during checkout. Only one promo code may be used per transaction.

Still have questions?
International Shipping  Return Policy  Contact Us