×
FAQ
What is Layaway?
Layaway is an agreement to purchase something and make payments over time (while
the merchandise is being held for you) and once you complete all of the payments
necessary to purchase it, the merchandise will be shipped to you.
What is Jammboree Layaway?
Jammboree Layaway is an online service that allows you to purchase any of our
merchandise. You can select layaway agreements ranging between 3 to 12 months.
When do I get my product?
Your order will be shipped within 3 business days after your final payment.
Can I delay or skip payments?
Yes, however all layaway contracts must be paid in full prior to the final payment
date in order to ship the merchandise. If not, your contract will attract 5% late fees
of the outstanding amount every 30 days you skip or delay payment.
What if I miss a Layaway payment?
You have a 30-day grace period after your payment due date before your contract
attracts the 5% late fees of the outstanding amount.
Can I make payments before they are due or pay ahead?
Yes. Payments made at any time will be applied to your order balance without
any additional fees.
Can I upgrade or change my order after making payments?
Yes. You will need to contact Jammboree customer support to change your order
and calculate your new payment schedule.
Can I cancel my order?
Yes. You can cancel your layaway order at any time prior to paying the full amount
due. Jammboree will refund all payments made except the layaway down payment
of $25 and layaway cancellation fee of $30.
Can I get my order before the full layaway term?
You can always pay ahead if you would like to receive your order before the layaway
term ends. Jammboree will ship your order within 3 business days after the total
amount due for the order has been paid regardless of contract end date.
Can I layaway products that are not currently offered on your
web site?
Unfortunately, we can only offer our layaway service with the products that we sell online.